R&D Project Manager - Engineering 

At Sednove, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Sednove, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

We are currently looking for a Project Manager who will be responsible for the management and delivery of assigned projects and the supervision of the corresponding development teams.

Who we are

Sednove, which means "new way" in Latin, is a technology company that was founded in 1997 by two computer scientists, Pierre Laplante and Chantal Bilodeau. The multinational group Platinum acquired Sednove in 2021 to increase its control over the development and quality of its software applications used around the world.  Platinum System is a global leader in chiropractic software.  

Sednove develops software web-based applications and websites for clients in various sectors such as financial services, insurance, pharmaceuticals, government, automotive, health, academia, and the fashion industry. We have three main products: Platinum 2.0 our Chiropractic EHR system, Glassbooking intended for the glass repair shops and KontactPay which is our credit card and ACH payment platform.

The company invests in research, development, and innovation in order to continue to evolve its Extenso product, which is a web development environment that integrates a content management system. Thanks to this platform, which combines no-code / low-code / code and performance, the development of web solutions is very fast and dynamic.

Over the years, Sednove has assembled a team of specialists in all facets of the web who actively contribute to its success.

Job Description

The project manager who reports to the Director of Engineering is the main point of contact between clients and the company and ensures the smooth running of internal teams (programming, integration, Quality, etc.) The candidate must maintain an excellent relationship with the clients and ensure increased and professional availability for all stages of a mandate.

Main Responsibilities

• Ensure delivery of projects within budget and schedule and according to the requirements agreed with the client.
• Account for project expenses.
• Ensure an excellent relationship between the company and its clients.
• Write, with the help of the development teams, the project organization plans and manuals.
• Control the planned schedules and budgets.
• Manage change requests, corrections and outstanding project items.
• Analyze, mitigate and track project risks.
• Reports on Progress and the status of the projects.
• Ensure the quality of project deliverables.
• Coordinate the client approval process for each project delivery.

Team Management

• Ensure daily and effective coordination of all stakeholders related to the development of projects, including the management of delocalized teams within external partners.
• Plan and ensure, with the help of the development teams, the follow-up of the work elements of each iteration in an agile mode (Scrum).
• Organize and hold daily progress team meetings.
• Coordinate the progress and evaluate the performance of development team members.
• Ensure the rigorous application of the quality standards and configuration management processes of the company.
• Ensure the application of other company processes and methodological elements.

Quality Management

• Evaluate and validate implemented delivery processes.
• Validate customer business needs and user requirements specification according to the company’s iterative methodology.
• Validate the strategies and coordinate the corresponding test plans.
• Ensure the follow-up of the execution of the defined tests.
• Coordinate the functional and technical validation of developed solutions.

You Will Need To

• Have knowledge of Agile methodologies.
• Have a good understanding of financial aspects.
• Possess excellent interpersonal, oral and written communication skills.
• Be result oriented and customer satisfaction driven.
• Have a strong attention to detail.
• Be able to solve problems quickly and efficiently.
• Have excellent command of the Office suite (MS Project and Excel).
• Have excellent English and French language skills, both oral and written.
• Be organized, able to take initiative, and be a team player.
• Possess a Bachelor’s degree in a relevant field or equivalent professional experience.
• Possess a minimum of 5 years of experience in managing large and/or critical projects.
• Have experience in managing multidisciplinary teams.
• Have experience in managing outsourced teams.

How would you stand out

• A Scrum Master or Agile certification.
• A PMP certification and/or MGP or MBA degree.

Not required but nice to have

• Experience in Insurance, Medical or Financial Services industries.
• Experience working with UI/UX designers.
• Experience working in a CI/CD environment.
• Bilingual.